Support

Support

Frequently Asked Questions

First make sure that you have an application downloaded to read the eBook file. It is recommended to use iBooks, Adobe Digital Editions or Bluefire Reader on your iOS device.

Step 1: Login to your account at https://ebooks.naswpress.org/user

DRM 1
Step 2: Select My eLibrary, and then Download
DRM 2
Step 3: Your device will prompt you to select a reader to open the file with. Select which app you would like to use, then your file will start to download and open in that application. Note: this will differ depending on what web browser you are using. Safari is recommended for iOS devices.
DRM 3

Click here to download these instructions.

First make sure you have an application downloaded to read the eBook file. It is recommended to use Adobe Digital Editions or Bluefire Reader on your computer.

Step 1: Login to your account at https://ebooks.naswpress.org/user

DRM 1
Step 2: Select My eLibrary, and then Download
DRM 2
Step 3: Your device will prompt you to select a reader to open the file with. Select which app you would like to use, and then click OK. Note: this will differ depending on what web browser you are using.
DRM 3

Click here to download these instructions

Click on the "Login" link on the top right of the home page to get to the login screen. Type your credentials into the username and password fields and click the "Login" button to access your account. You may also log in here.

ePub and PDF titles that are DRM protected are readable offline on a computer or handheld device using the free software Adobe Digital Editions.

Offline content may also be read using any eReader compatible device, see our eReader Hardware Guide for more details.

 

After logging in, click on My Account. Click on the edit tab (upper right, under My Account). Type your new password into the "password" and "confirm password" fields and save.  After logging in, you may also change your password here.

Please use our Contact Us form for all technical-related questions. A representative will respond to your question within 24 hours.

eBooks that are copy-protected with DRM must be downloaded and read using Adobe Digital Editions or software that is compatible with Adobe DRM.  Adobe® Digital Editions software offers an engaging way to view and manage eBooks and other digital publications. Use it to download and purchase digital content, which can be read both online and offline.  You must register your Adobe Digital Editions account in order to read our DRM protected content.  To download or read more about Adobe Digital Editions click here.

In accordance with applicable law, we collect tax in all states. Sales tax is applied to the total amount of the order and is based on the shipment's destination state and local sales tax rates. Applicable sales tax is charged for electronically delivered products where required by local law. These items are considered to be "shipped" to the address that your order was billed to.

Please confirm all purchases before you complete them as we are unable to provide refunds for digital content. If you need assistance with your purchase or would like to return printed materials please contact us using our Contact Us form.

Content is added to our eBook program on a regular basis. If you don't see the title you're looking for now, it may be available soon, so stay tuned. You can also email us with your requests.

Yes. After logging into our online eBook store, click on My Account at the top of the page, then click on My eLibrary. You may also access your My eLibrary here.

Intro to eBooks

The term eBook refers to an electronic version of a printed book. eBooks can be read on a variety of devices in addition to eReader software on devices such as mobile phones and personal computers. The most important consideration when purchasing an eBook is what device you intend to purchase the eBook for. eBooks in ePub format may be read on several eReader devices (Sony Reader, B&N Nook for example).

eReader devices are hardware devices that function primarily to display eBooks.

eReader software is a program that allows the reading of eBooks (or non-native eBook formats) on additional hardware devices, such as personal computers or mobile phones.  An example of eReader software is the free Stanza app which is designed to read ePub format books on Apple devices.  For more information see our eReader Software Guide.

The eBook format you choose must be compatible with your eReader device or the eReader software you wish to use. For further instructions by device, please see our eReader Device Hardware Guide.

eReader Software Guide

Reader Apps Compatible with iPhone®, iPad®, and iPod®touch 

Bluefire Reader  free app compatible with Apple iOS devices that supports DRM-protected ePDF and ePub formats.

Adobe Digital Editionsfree app compatible with Apple iOS devices that supports DRM-protected ePDF and ePub formats.

 

Reader Apps Compatible with Android

Aldikofree app compatible with Android devices that supports DRM-protected ePDF and ePub formats.

Bluefire ReaderA  free app compatible with Android devices that supports DRM-protected ePDF and ePub formats.

 

Reader Apps Compatible with Computers

Adobe Digital Editionsfree app compatible with Mac OS X and Windows-enabled PCs that supports DRM-protected ePDF and ePub formats.

Bluefire ReaderA  free app compatible with Windows-enabled PCs that supports DRM-protected ePDF and ePub formats.

 

eReader Hardware Guide

*This chart is not all inclusive. Additional formats may be supported and additional reading devices are available.

**All Apple devices with the Stanza app installed will automatically download ePub files.

eBooks in ePub format may be read on several dedicated mobile reading devices (Sony Reader, B&N Nook for example).

Click here for a detailed list of eBook PDF and ePub supported devices.

For more information on what software is required to view your purchased book on a computer, eReader, or handheld device see our eReader Software Guide.